Working with Mail Channels

Over the past month we have slowly been integrating MailChannels SMTP relay services to our shared and reseller Cloud Hosting servers.

So what is MailChannels? Well MailChannels is an email relay service that identifies spammers within our network to improve email reputation and ensure reliable email delivery for our customers. With MailChannels, we can eliminate email delivery problems caused by IP address blacklisting which is a common issues on shared hosting. We can find compromised accounts and scripts to improve the security of our entire network.

As well as preventing SPAM from being sent successfully to email accounts from our servers, it also provides email bounce back data directly to our customers. What this means is when our customers receive an automatic email reply saying an email can’t be delivered for any reason the email will contain data to help you find out why. For example, if the websites domain or hosting is having issues and the SMTP services couldn’t find where to send the email – most common when a domain has expired.

If you have any questions or would like an update to when/if your server is enabled with MailChannels please feel free to contact a member of the sales team who will be happy to help.

MailChannels has been a huge help to lower the amount of mail delivery issues reported to our support team. It has also provided great insight with mail delivery statistics. Extremely impressed with the results!
Jonathon Lucas, CEO

If you would like to learn more about our partnership with Mail Channels, you can download the full case study from the Mail Channels website.

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