You may have noticed we have a lovely “Live Chat” icon on the top right of our website now, we are now providing 24/7 online support staff and part time sales staff who will be online to help you with any enquires you may have. Our friendly team will do their best to answer any questions you may have and work with the help desk support team to resolve any issues quickly and professionally.
We have also improved our over night staff so when the UK goes to sleep our team is awake when the US wakes up. We hope to provide faster response times throughout the day and make sure you get the very best help.
Remember! The best and fastest way to get the best support is by opening a support ticket (make sure your logged in to your client area account & select the correct department) so our team has your information to hand and we can provide the very best support to you.
If you have any questions or comments please feel free to contact us as we love hearing from our visitors & customers.
We have been hosting websites since 2002 and are always moving forward. All articles written under the Host Media author are created by the team who support our customers.